Every patient message, answered.

A WhatsApp front desk for your clinic that replies, books and reminds, day and night. Your website comes with it.

Introductory meetingNovember 2026
YC
Your Cliniconline
Today
Hi, are you open on Friday?9:12 PM
Hello! Yes, Friday from 4:00 PM to 9:00 PM. Would you like me to book you in?9:12 PM
Yes please, a general doctor around 59:13 PM
Done. Friday 5:00 PM, General Medicine. Your token is A-14. I'll remind you the day before.9:13 PM
Tuesday, 11 November 11:48
WhatsApp Faisal now

Hi, my son has had a fever since this evening. Can we see a doctor tomorrow?

11:48 PM, Tuesday

A patient messages your clinic.

Reception closed at 9:00 PM. The message waits until someone opens WhatsApp in the morning.

By then, he has booked somewhere else.

What the research says

Patients don't keep office hours. They book at night, on WhatsApp, and expect a fast reply.

About half

of online doctor bookings are made between 5 PM and 9 AM.

12 AM6 AM9 AM5 PM12 AM

Zocdoc booking data, 2023

91%

of people in Saudi Arabia use WhatsApp, the Kingdom's most-used app.

CST, Saudi Internet Report 2023
7×

more likely to reach a customer when you reply within the hour, not an hour later.

Harvard Business Review, 2011
23%

of medical appointments are missed on average.

Health Policy review of 105 studies, 2018
+14%

more patients attend when they get a text reminder.

Cochrane Review of 8 trials, 2013

We build the digital front desk for clinics. Your team gets back to patients.

Local from the start

Arabic, English and Bengali, Saudi numbers, and emergencies routed to 997.

WhatsApp first

No app to download. Patients message you the way they message everyone else.

Done for you

We write the replies with your team, connect your number and keep it up to date.

+966 56 503 8913contact@metanor.org
A doctor in a white coat with a stethoscope, arms folded

What we have in mind

Your WhatsApp front desk, open around the clock.

Replies instantlyDay, night and weekends, in Arabic, English or Bengali.
Books appointmentsOffers open slots and books or reschedules in the chat.
Sends remindersThe day before, with one-tap confirm or reschedule.
Answers common questionsFees and offers, insurance, departments, location and hours.
Follows upAftercare check-ins and Google review requests.
Hands over to your teamAnything sensitive goes straight to a person.
It never gives medical advice. Urgent messages are flagged to your team, and emergencies are directed to 997.
YC
Your Cliniconline
How much is a consultation?7:40 PM
Right now your first consultation is free, and lab tests are 25% off. Would you like to book?7:40 PM
Yes, Saturday evening?7:41 PM
Saturday we have 5:00 PM or 7:30 PM in General Medicine.7:41 PM
5 please7:41 PM
Booked. Saturday 5:00 PM, General Medicine. Your token is A-14.7:41 PM

One patient, start to finish

From a late-night message to a five-star review.

  1. AsksTue 11:48 PM

    Gets an answer right away, even after hours.

  2. BooksTue 11:49 PM

    Picks a time without calling.

  3. Gets a reminderWed 9:00 AM

    On the day, with one-tap confirm.

  4. VisitsWed 4:15 PM

    Your doctors take it from here.

  5. AftercareThu 10:00 AM

    A check-in the day after.

  6. Leaves a reviewFri 5:00 PM

    Every patient is invited to review you on Google.

Press → or click a stop

YC
Your Cliniconline

Live demo

Try it yourself. Ask it anything a patient would.

Open in a new tab
clinic.metanor.org/demos/whatsapp-assistant
Loading the demo…

Behind the scenes

What your team sees each morning. An example day.

Overnight 9 PM to 9 AM

11messages answered
4new bookings

Morning summary · 8:30 AMFour new bookings overnight, two reschedules, and one patient at 2:10 AM reporting chest pain who was directed to 997 and flagged for a call.

Needs a person 3 open

UrgentChest pain reported overnightDirected to 997 at 2:10 AM · call to follow up
QuestionAsked for a female gynecologistStaff to confirm which doctor is available
InsuranceSent an insurance card photoCheck coverage before Saturday's visit

Today 38 booked

09:00
General MedicineToken A-01 · confirmed
09:30
PediatricsToken P-02 · confirmed
10:15
Lab testsToken L-05 · offer applied
11:00
DentalToken D-03 · booked overnight
clinic.metanor.org/demos/clinic-website
Loading the website…
Included in the package

And your website is on us.

A modern clinic website comes with the package at no extra cost.

  • Arabic, English and Bengali for every patient
  • WhatsApp buttons a chat in one tap
  • Built for phones where patients find you
  • Your departments and offers not a template

Let's shape it together

What matters most for your clinic?

A stethoscope and a blood pressure gauge on a white sheet

How we'd work together

Simple for your team, start to finish.

  1. Discovery

    We learn your services, hours, doctors and the questions patients ask most.

  2. Setup

    We write the replies with your team and connect your WhatsApp number and website.

  3. Launch

    We go live together and review the first conversations with you.

  4. Ongoing care

    We keep replies, prices and schedules up to date as your clinic changes.

Next steps

Thank you.

  1. We tailor a proposal around what we heard today.
  2. We show you the demo with your clinic's name, departments and services.
  3. We agree a launch plan with your team.
+966 56 503 8913contact@metanor.org
Try it on your phone
clinic.metanor.org